Dubai’s Roads and Transport Authority (RTA) has honored 2,172 taxi drivers as part of its “Road Ambassadors” initiative, recognizing their dedication to professionalism, cleanliness, and honesty.
The drivers were praised for maintaining clean and well-kept vehicles, showing respectful and courteous behavior toward passengers, and returning lost belongings to their rightful owners.
Officials said these actions reflect a strong commitment to customer service and uphold Dubai’s reputation for safe and reliable public transport.
The “Road Ambassadors” program aims to encourage good conduct among taxi drivers, boost morale, and create a culture of excellence within the city’s transportation sector.
By rewarding drivers who consistently meet high standards, the RTA hopes to inspire others in the industry to follow suit.
According to RTA officials, the recognized drivers play an important role in delivering a positive travel experience for passengers and in strengthening the image of Dubai as a city known for its safety, courtesy, and efficiency in public transport services.
The initiative is part of the RTA’s broader efforts to improve service quality across all modes of transportation. By highlighting exemplary behavior, the authority seeks to set benchmarks that other drivers can aspire to, ultimately raising the overall standards of the sector.
This recognition serves as both appreciation for the drivers’ hard work and a reminder of the important role they play in connecting people across the city. It also reinforces Dubai’s vision of offering world-class transportation experiences for residents and visitors alike.
